Ideagen has entered into a strategic partnership with a leading professional service automation
software provider as it looks to enhance its resource management operations.
The Nottingham-based Governance, Risk and Compliance (GRC) leader will work with Canadian
software firm Krow Software.
Krow is next generation professional services automation software which is deployed and built on
Salesforce, the leading cloud CRM platform.
Krow will enable Ideagen’s customer delivery team to manage resources across all projects for all
products. The software will also provide an easier integration path for all new acquisitions into the
wider Ideagen Group.
Amanda O’Neill, Ideagen’s Head of Service Delivery, said: “We are absolutely delighted to be
working alongside Krow Software.
“Krow’s outstanding product – native to Salesforce – will help us truly take our professional services
operations to the next level which can only benefit our growing, global customer base.”
Ideagen currently has over 5,000 customers globally using its suite of GRC software, but that figure
will expand due to the company’s strategic ‘buy-and-build’ acquisition strategy.
Amanda continued: “Krow’s software, and the team behind it, are the perfect fit for Ideagen. We
firmly believe that Krow will transform our professional services operation and provide us with the
most connected and collaborative platform for customer success.”
Krow Software delivers an intuitive and modern solution for professional services automaton. It’s
software helps companies transform service delivery and client success via a single application to
manage the performance and profitability of every project, delivering visibility across the entire
David Vanheukelom, CEO of Krow Software, said of the tie in with Ideagen: “We are looking forward
to working with Ideagen, which is one of the most ambitious and rapidly growing technology firms in
“Ideagen and Krow share the same fundamental beliefs in that the success of the client is of
paramount importance to the success of the business. We are absolutely delighted that Ideagen has
chosen to work with Krow and we look forward to playing an important part in the future success of
Mr Vanheukelom added: “It is great to partner with such a forward-thinking and customer-centric
organisation in the form of Ideagen. This project is especially exciting because it combines our
cutting-edge Krow software with Ideagen’s customer success and elite professional service mindset.”