On the surface, invoicing for professional services organizations seems like a simple concept. For services organizations just starting out, oftentimes it’s as easy as downloading an Excel invoicing template for consulting services, punching in your...

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As your Professional Services Organization grows and evolves, the software and tools you use to be successful will inevitably change over time as well. Eventually the time will come when your simple time and expense or basic project management software...

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Services organizations depend on team collaboration for success. Between connecting the Services team members themselves, to cross-departmental collaboration with other teams in the organization (Sales, Support, Accounting, etc.), to ongoing...

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According to TSIA, quoting in technology services still looks a lot like it did 20 years ago. It’s slow and expensive, it’s error prone, it lacks visibility, and it often misses revenue opportunities. But, a quiet transformation is taking place as...

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A Professional Services Automation solution is an investment, and organizations should make sure they choose the PSA solution that makes the most sense for their business. 

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  Krow PSA has been identified as one of the best Professional Services Automation solutions, based on its high levels of customer satisfaction and likeliness to recommend ratings from real users on G2 Crowd, the world’s leading business solutions review...

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Built 100% native on Salesforce, Krow PSA is designed with customers at the core, providing project teams the ability to work hand in hand with customers from sales through service delivery.

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More metrics are focused on customer experience than ever before. But if your overall marketing strategy isn’t designed around “customer experience” yet, you may have questions about how to get started.

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As the world becomes more customer-centered, the need to foster customer success is more important than ever before. Achieving customer success means that your customers gain their desired value from your product or service, and can use it to meet their...

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The most mature professional services organizations and the ones who consistently deliver successful projects and foster long-term customer relationships, are those that offer high levels of organizational visibility across departments, have optimized...

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